Terms and Conditions
These Terms and Conditions govern the use of canvasseatcovers.com.au (“the website”) and the purchase of any goods from it. Marine Tech Industries Australia Pty Ltd ABN: 82 123704 996 trading as ‘The Canvas Seat Cover Company’.
‘The Canvas Seat Cover Company’ strives to provide information displayed on our website that is 100% correct – however, in the case of an error or mistake, ‘The Canvas Seat Cover Company’ will rectify the problem as quickly as possible. ‘The Canvas Seat Cover Company’ accepts no responsibility, nor any legal liability, for any loss due to an error or mistake.
‘The Canvas Seat Cover Company’ accepts no responsibility for the validity of information posted by others – affiliated websites/businesses or the general public. ‘The Canvas Seat Cover Company’ also accepts no responsibility for the content of this information, however we will strive to remove any inappropriate content as quickly as possible.
‘The Canvas Seat Cover Company’ accepts no responsibility for the lack of availability of this website, nor does ‘The Canvas Seat Cover Company’ accept any responsibility for any loss due to lack of availability.
All information and resources found on this website can be removed or altered by ‘The Canvas Seat Cover Company’ at any time, for any reason, without notifying or consulting the original information provider.
For more information please contact us.
‘The Canvas Seat Cover Company’ pricing is kept as up to date as is possible in the fast changing market with regular pricing updates from our suppliers.
For items out of stock, on pre-order or order-in, prices may change from your order date to the time the item is available. Where possible ‘The Canvas Seat Cover Company’ will cover the cost of any price variance except in cases where it becomes economically unreasonable. ‘The Canvas Seat Cover Company’ reserves the right to pass on any price variances that may occur in these situations.
‘The Canvas Seat Cover Company’ ordering system is designed to allow us to provide you with the best possible service in the quickest possible time. The lead time for retail orders to be processed and ready to ship is 3 to 4 working days, providing the correct information has been received. If the lead times cannot be met by ‘The Canvas Seat Cover Company’, customers will be advised within 2 working days from receipt of order. Dealer and Distributor lead times are by negotiation and based on quantity.
‘The Canvas Seat Cover Company’ recognises the concern our visitors may have for their privacy. ‘The Canvas Seat Cover Company’ will not distribute or sell any information received to a third party unless permission is first granted from the owner of that information.
Information received from any person will be stored securely for sole use of ‘The Canvas Seat Cover Company’ for the reason the information was first given.
The site uses Google Analytics to help improve the customers experience. It collects anonymous aggregate data for analytics (approximate location – to the nearest city, software versions, page visits, etc.
Credit Card Policy
Your credit card details are secured by 128-bit SSL encryption. We do not store your credit card details in any way – they are transmitted securely to our payment processing provider.
For more information please contact us.
Warranty & Returns Policy. Please read these carefully before purchasing an item from our website canvasseatcovers.com.au. In the event of a claim please contact our office and request a claims form to facilitate the process.
Returning Goods under Warranty:
- ‘The Canvas Seat Cover Company’ will cover reasonable costs of freight to return goods that are faulty or resulted from our error.
- ‘The Canvas Seat Cover Company’ is only responsible for Warranty claims for up to 18 months after the receipt or the date of invoice. A claim must be supported with a copy of the invoice or verification of purchase date. Certain exceptions may apply for some products.
- Goods returned for warranty will be processed within 2 to 4 working days from receiving goods.
Returning Goods for Credit or Replacement:
Where there is no defect or error made by ‘The Canvas Seat Cover Company’ we may accept returns on a case by case basis. This does not apply to custom or logoed items.
- Items that comply for return must be returned within 14 days of receival.
- All costs incurred in returning the goods are your responsibility.
- You are responsible for packaging the returning good adequately.
- ‘The Canvas Seat Cover Company’ will not take responsibility for any goods lost in transit. Please use a freight method that includes a tracking number.
- ‘The Canvas Seat Cover Company’ will not accept any deliveries sent us as ‘receiver pays’ unless otherwise authorised by us.
- A returned good does not automatically guarantee replacement or credit.
- You are responsible for checking the specifications of the goods being purchased. No goods are supplied on a trial basis.
- Items that are being returned for credit MUST be in their original undamaged/unmarked condition and in their original packaging. They will incur a restocking fee of 20%. NO credit is available for any freight paid.
- ‘The Canvas Seat Cover Company’ will not accept goods for refund or credit after 30 days from the date of the invoice. Some exceptions may apply for some products.
- If a return is approved we will initiate a refund to your credit card or original method of payment with in 5 business days of receiving the returned goods.
- ‘The Canvas Seat Cover Company’ reserves the right to refuse any returns that:
- Are incomplete or missing parts
- Are not returned in their original packaging
- Show signs of physical damage to the product or its packaging
- If you receive a product that appears to have been “Damaged in Transit” – that is, damaged in transit from ‘The Canvas Seat Cover Company’ to you – you should:
- Refuse to accept delivery of the product
- Direct the courier to “Return goods to sender”
- Notify our Customer Service staff immediately
- Events such as wilful damage, misuse, unauthorised repair or tampering with a product may prevent a product being accepted for return or warranty repair or replacement:
While we adhere to the conditions listed above, ‘The Canvas Seat Cover Company’ reserves the right to make exceptions in certain cases where it is merited.
If you have any questions, please contact us on: 07 3382 0981 or email@example.com